Monthly Archives: December 2022

Online tenant applications can now attach files

Posted on December 5, 2022
When a prospective tenant applies online to rent one of your properties, you can now request files to be uploaded as part of the application.

Using the Functions/Online Applications menu option, you can now add a question of type 'File'. You add a caption to be displayed to the prospective tenant letting them know what type of file you want added. You can add as many File questions as you need.

The uploaded files are available on a new Attachments tab, added to the Prospect details screen in RentHQ.

The email sent to the property manager when the prospect completes the application also contains a URL link to the files.

When a prospective tenant is converted to a real tenant, the attachment files are copied across to the new tenant record.