Monthly Archives: November 2016

Work Orders on the Mobile Phone

Posted on November 3, 2016
The RentHQ mobile companion software has been enhanced to include Work Orders. This means when you are using the mobile phone or tablet, and viewing property details, you can now view the work orders associated with that property as well. Not only that, but you can also create new work orders while on the go.  These work orders will appear back in the main RentHQ software just like any other work order. This is ideal for anyone who uses the mobile software when doing property inspections.  If you notice something that needs repairing, you can now log it straight away so it does not get forgotten about.

Issue with blank report screens

Posted on November 2, 2016
Over the last week or so a number of customers have had an issue when printing reports.  What they are seeing is a blank grey screen where the report output should be. The issue seems to be an issue with Adobe Acrobat in Internet Explorer 11.  Adobe say they are looking into it and should have a fix shortly.  If you read the following web page, you will see a lot of other people are having the same issue with different software products.  A staff comment on October 28 suggests they have a fix, and will be sending it out shortly. As a temporary workaround, when the blank screen opens, copy the web page URL and past it into a different browser such as Chrome or Firefox or Safari or the Edge browser.