Dropbox or OneDrive or Google Drive are an online file storage systems. They enables you to get a very large amount of disk space online for free, and even more for low costs. You can visit Dropbox.com or OneDrive.Live.Com or Drive.Google.com to set up your own account if you don't already have one.
The way this RentHQ integration works is any time you add an attachment, it is automatically uploaded to your own Dropbox or OneDrive or Google Drive account. Dropbox or OneDrive or Google Drive then syncs it back down to your computer again as per normal operations, so you always have a copy of those files. You can add, open or delete files through RentHQ just the same as before.
With Dropbox or OneDrive or Google Drive enabled, database backups are a lot easier with only a single button click, and are also automatically added to your online account.
To enable Dropbox or OneDrive or Google Drive, go to
Functions/Setup/options and then to the File Storage tab. First you need to enable Dropbox or OneDrive or Google Drive by giving RentHQ permission to access your account. You can only choose 1 file storage option. This gives RentHQ access to a new online storage folder called RentHQ Files. RentHQ cant access anything outside of that new folder. RentHQ then uploads all existing attachment files to your online account, and then all new attachments also go to your online account after that.
Just a few things to be aware of.
- You can not change Dropbox or OneDrive or Google Drive accounts later, so you should consider creating one specifically for the business rather than a personal one, especially for businesses which might have staff changes later.
- You should not try to add/delete files directly through the RentHQ Files folder in your storage account, as RentHQ will not be aware of those changes and will go out of sync.