If you have created a shortcut on your desktop, and receive a message stating that your
software is out of date, then it needs to be updated.
There are 2 ways you can update your software. Option 1 is the preferred
option as it means your software will always be kept up to date as new software
changes occur. You will need to use Option 2 if you are using Outlook to
send emails.
Option 1 - Use a web shortcut
- Run RentHQ from your desktop, and then right-click anywhere inside the software and choose the option 'Remove this application'. If you dont see this menu options, you will need to go to your Windows Control Panel and choose Programs and Features, and remove RentHQ from there. This will remove the existing shortcut you have on your desktop.
- Then right-click anywhere on your desktop and choose New/Shortcut.
- In the location text box type https://www.renthq.net/manager.aspx and then press Next.
- For the name of the shortcut, type RentHQ and choose Finish.
Option 2- Reinstall
- Run RentHQ from your desktop, and then right-click anywhere inside the software and choose the option 'Remove this application'. If you dont see this menu options, you will need to go to your Windows Control Panel and choose Programs and Features, and remove RentHQ from there. This will remove the existing shortcut you have on your desktop.
- Then go to https://www.renthq.net/manager.aspx to run the new version of the software.
- Then right-click anywhere inside the software and choose 'Install RentHQ on this computer'. This will put a shortcut back on your desktop again.