Software Enhancement Suggestions

on Browser version the tenants extra charges are always with oldest attop, when you click the button to make it opposite, and then say delete the latest charge, it reverts to the oldest at the top again. Can we make it stay how it is for the duration of the session.

At the moment you can delete tenant extra charges from before The Close off date locked under options. You can not edit them , but you can delete them. Please change so they can not be deleted either

Hi, The ability to drag and drop the inspection into date and time would be great. Thanks

Could these please default to the newest note at the top? They always come up with the oldest one first and have to be resorted.... when you have notes dating back several years, really you will always want to see the newest ones at the top without having to scroll, so that seems like a more logical order.

Would be great to have another status option in work orders of APPROVED (approved for payment) so that once the job has been completed, and the property manager has reviewed the invoice, it can be changed to approved - meaning that it is now ready for payment.

It would be great to have a column on the Overdue Arrears page, showing the `Last Date Paid`. At the moment there is only a `Paid To Date` but this isn`t correct as it is just the date of accumulated rent payments Eg if a tenant missed a week`s rent 3 weeks ago but did pay last week and this week (which is the latest rent paid); the page/column tells us that the last date paid was a week ago which isn`t correct (as they did pay this week). By adding this extra column, you could then change the header of the `Paid To Date` to say `Rent Paid Until`... which would then show that they are missing however many weeks rent. So the Overdue Arrears page columns would be like this - Tenant Code / Name / Address / Last Date Paid / Rent Paid Until / Overdue Arrears / Balance (you should also swap the last two columns around which makes more sense :) Thanks alot

It would be great to be able to have a signable box (somehow!) on inspections. When doing a move-in inspection, we would like to get the tenants to sign off that the photos taken and the notes are accurate. There is an inspection checkist in the tenancy agreement, but it would be extra "insurance" to have them agree to the photos as taken. As we are taking photos at the time of the inspection, we can`t print it out and ask them to sign it, so a signature somehow captured at the time of the inspection would be great.

Would it be possible to have the option to attach the work order photo to the work order email sent to the contractor? This would be very helpful to the contractor! Alternatively, on the button to email the photo, in the "message" box, if the work order details came up automatically in there, that would work too...

When you have multple automatic charges it is hard to locate them , ability to have a search box, so you can type a word would save time.

The AI button seems to work well on The advertising page, can we add it to the Mail merge document form?

After creating a tenancy agreement using the `Create Agreement` button, we would like to be able to get these PDF files digitally signed rather than having to print the document and sign it manually.

Would it be possible to have a separate field in the property inspection record screen for each room, to record a note about existing damage (that was there when the tenant took over the property), If this stayed on the inspection screen permanently, It then wouldn't have to be recorded each time. Although a note can be copied from a prior inspection, that isn't ideal, because if there is something additional to attend to in that room, then it gets added to the same "box", and the whole thing gets copied the next time, and has to be edited, which is time consuming and tricky to do in the little boxes on a phone. When we print a report to show what work needs to be done following inspections, the "existing damage" gets mixed in with the new items as well making it hard to filter through

Can we have a Date box added to the Tenant details screen. so that we can add any rights of renewal . also if this could be printed on the relevent reports.

Performance of a Property manager is a common way of determining skills. A graph to have a graph that graphs Total Rent/water/outgoings arrears over time, so a trend can be shown.

Currently we cant delete a building template if it is used. also other things like property managers. Need to be able to tag them as deleted.

When loading a fixed asset , we need to be able to attach The invoice for purchase for warranty claim etc.

Add bond Number field to the Tenant screen, and make it print on tenant report, and a mail mergable field. Also include it when doing a Bond top up or refund form.. Occasionally a Bond number is lost or worse it is not sent to bond centre, so a report for The tenant, with The Bond number added, would highlight a deficiency.

With Commercial tenants , both owners, tenants, and property managers want to treat the rents etc as before GST, not including GST, as is with Residential. This request would allow (after previous request to tag a property as commercial or residential) is to allow the manager to tag The rents as including OR plus GST, and have the invoices reflect this when sent. Currently invoices are sent including GST and tenants have to calculate back The pre GST amount.

In this age we need to be briefing our contractors and employees of known safety related items. This request is to add 1) Safety related items to a Property, such as "Soffits suspected to contain Asbestos" or Rear steps narrow or House has been previously a Meth house etc etc 2) Record safety related items to a Tenant. such as " Dog Present" or Tenant can be agressive. etc Then A) Add To The Work orders we send to contractors this information., and to include some for of awknowlegemnt that they have read The hazards associtated with this property/Tenant B) Add to property inspectors notes, on teh app a warning of safety items listed

I have several tenants that have up to 8 names on the tenancy.

It would be really great when adding a note to a tenant or owner record etc, for RentHQ to record who wrote the note - it would just have to be the login name for whoever entered the note. We quite often have notes that read "spoke to xxxx..." but it would be good to know who wrote that. I realise we could write it in the note itself, but people dont always remember!

When emailing reports - eg the property inspection report, no record is kept anywhere of that email being sent. For example if I email the property inspection report to "management", and add a message to that email in the pop up box, there is no record anywhere that I have done that. It isn`t under the tenant, or the property, or anywhere else that I can reference again. If I email a contractor a work order, the email pops up in outlook, so there is a record in Outlook, as well a note being added to the work order. Could this same thing happen with the inspection reports (and any other reports) that get emailed?

To be able to Add a new tenant into the existing tenancy agreement, when one tenant leaves and finds a replacement tenant.

Work Orders add status: "On hold", "Closed-Did not progress", "Approval Sought"

When you change the sort order of the tenant information screen, the running total is no longer correct. For example, because we have a lot of data for some tenants, we often sort by reverse date so that the newest date is at the top - this saves a whole lot of scrolling. However, when there is more than one transaction on a day, the running total is wrong. Would be really great if that could be fixed!

It would be great if there was a check box identifying if a property is commercial or residential, and accordingly, in the reports we can search and print reports, per property type. if an office has managers who look after commercial, and residential separately. currently it is sometimes hard to get a report that applies to say only residential if you are looking to search say residential arrears. especially as these two property types are dealt with quite differently.

I have a number of owners that need disbursements for different properties to be paid to different bank accounts, due to funding with separate banks. The only way I know how to do that currently is to have a separate owner setup for each property, which makes management for us and the owners complicated, as they have to have multiple logins to the owner portal and multiple statements from us. Is there a way to setup disbursement by property, rather than owner?

We have been using RentMaster for over 20 years and are in the transition stage to RentHQ. We would like to request the Rent arrear on the dashboard should include the check box for Arrears tenants only.

Allow Late fees to be charged per tenant, not as a whole. At the moment if you have commercial and Residential tenants, some allow late fees and Residential in NZ do not.

Could you provide Today and Yesterday as new options from the drop down list.

Currently options such as "This calendar month" are resonably useful at the start of the month, but not so at the end of the month. We need the option of running reports "looking ahead 30 days" or similar. especially useful, for reports like scheduled inspections, or move out, etc.

This may be a bit of an unusual case, but we have a couple of properties that are jointly owned by two people/entities, and they like to have the disbursements for that property split and paid to two different accounts. We would like to have that function, if possible, as it would save paying these particular disbursements manually.

On each property screen we can specify the number of bedrooms, bathrooms, parking. When an inspection is created it will create the correct number of bedrooms etc on the inspection report. However, plenty of properties have more than one living area, and some have offices too, as well as garages. It would be great to have "living areas", "garages" and "offices" on the property screen as well. This would save me having to create separate inspection templates for houses that have 2 living areas, or an office, or a garage. Eg: My inspection templates list looks like this: House (no garage) House and garage House, 2nd living (no garage) House, 2nd Living and Garage House, office, garage House, Office, (no garage)

We find the reminders screen hard to read as there is no easy way to sort or find reminders in the list as they all have the tag of "General Item". There is also no line between one reminder and the following one so the text all merges together. It would be great to have another column on this screen that we could use to sort these reminders - eg: we could enter a title, a property code, an address etc, so that we could sort by that and find the reminders again.

When you are adding a work order, it would be great if you could start typing the name and the contractor list reduced to only those containing the letter combination. At the moment you have to page down to find your contractor manually. Also would be great if you can search by skill at the point of work order entry. ie rather than remembering how you entered a plumbers name, you could select skill plumber, and then it would only shoe your 3 or so plumbers.

1/ Show column for Priority 2/ Show column for Address (and/or Short Code) and/or Town 3/ Show column for Date Reported 3/ Provide ability to sort by ID, Status, Address (or Short Code)

It would save alot of time if you could save a template as a different name rather than going through and creating a new template for each new property from scratch. some houses ar esimilar so would be great to be able to save as, or copy to new.

Currently RENTHQ application only works on a PC. Also the online browser version only works on a very old Mac operating system, with an old version of the Sea monkey browser installed. It would be great if we could have an App for the Mac, as our office runs macs and we have been considering our options due to having to run virtual machines on each mac, and this becomes very unreliable. Please create a compatible version that operates on the latest standard browser such as google chrome or Microsoft Edge on Apple Mac..

Currently it appears you can not add a photo to a room when editing an inspection. Often we take photos on our phone of certain items and want to add it into the room on The report, however can only add to The report as an un named photo. ie it is not attached to any particular room.

Could we create an open home schedule in RentHQ? I want to be able to specify what date and time I want to have an open home at a particular property. Then there should be a way for tenants to be able to see my schedule for the property and register their interest at viewing that property at the time specified.

Please include the reference on the work order payment screen . After you have loaded various payments against the work order, the reference is not visible on The summary.

Please can we get an option to Print a Reference that has been completed, just like Prospects.

Could you please modify this report (or create a second version) to include Owners who have a "due to owner" balance of zero? We still want to know who these owners are who are getting paid zero. It would be better if the report only excluded "closed" owners, not all those with a zero balance.

In NZ we have to give 60 days notice to a tenant of any rent review/increase, when we send the Rent Review notice/letter, could Rent HQ automatically schedule to send a reminder to the tenant a number of days prior to the rent review/increase date?

When searching through work orders, (Maybe other screens as well) it would be good to have a search box that has keywords. ie for example Im searching for a old work order to cut hedge. so want to search for "Hedge"

We have tenants who unfortunately pay us small amounts weekly from their benefit. They have been historically evicted. The property also has been sold or not managed by us anymore. This request is to allow payments from a Vacated tenant, WHEN the house is ALSO no longer managed. currently when you mark a property as "No longer managed by us" AND when there is a vacated tenant, which is status "closed - allow transaction entry", you can not allocate payments against that tenant. Can we make it so if The property is closed can still allocate please.

When doing Tenants/Extra charges search, it does not show the property name. In our case we have 1 tenant renting many properties. so we can not quickly see the correct property when The tenants name is the same for many. This suggestion is to also add the property address to the creen. Currently there is plenty of space on The search form.

Some letters sent to tenants should be viewable to the owner on their portal, ie: 14 day notices, rent reviews.... maybe add a flag to the mail merge/letter generation to include on Owners portal, as you do for tenants?

Add "Disbursed" and "Reconciled" columns to the Cashbook screen to identify transactions

It would be helpful to have capability for multi-line invoices to be created from the extra charge description field (longer field length with automatic word wrap). This is currently very limited which means we have to abbreviate to the point where any 3rd party cannot understand the invoice text. Trying to fit within the size constraints costs too much time also. We also often have to create multiple invoices/extra charges rather than one multi-line invoice because of this.

It would be really good if you could generate Inspections via address not the tenant - as it it the property we are inspecting not the tenant, I just find that each week we have to look up the property address to find out who lives in what house.

On the tenant screen it would be really helpful to have the first line of the property address as one of the columns.

It would be very useful to be able to see the tenant or property screens whilst importing a statement. When you need to check something in a tenant record (such as their current rent amount, or which property they are in) or in a property record (such as what the property code is for that address) whilst you are importing a statement, you can’t do it and have to exit out of the import screen and start all over again.

When generating an invoice via the extra charges tab, including a custom field at the bottom of the invoice for bank details would be awesome!

Allow a custom reference for disbursement payments to owners

Add mail merge function for Inspections - I schedule multiple inspections (40-60) and having to manually generate a letter for each one is very time consuming.

On each "Attachment" tab - add a visible checkbox column to display "View" status for each file - so we do not have to open each file to see if an owner/tenant can see the file.

Invoice numbers to be recorded against transaction, or searchable in RENTHQ Currently we create an invoice to The tenant for things like water, or mowing etc. The RENTHQ system generates an invoice number, which is sent to The tenant with the charge. HOWEVER there is no way to search that charge in RENTHQ quickly. eg I have a tenant who pays invoices as a batch payment. for example, they rent 12 properties off us, they pay invoice CHG19052, CHG19053, CHG19069 as a batch . we have no way of quickly finding which property to allocate the payments to. as the CHG.... number does not appear to be recorded anywhere?

Would be great to be able to text work orders to the contractor straight from the work order screen. A lot of our smaller contractors struggle to keep ontop of emails, so we text them with jobs.

It would be great to be able to add custom clauses in the tenancy agreement. Custom clauses are usually linked to the property . but could also be linked to a particular tenant

When recording inspection results, there is the ability to create work orders at the same time. It would be good to be able to add photos to the work order and the inspection at the same time from the mobile phone. At the moment I have to copy the photo from the inspection and add it to the work order after I have completed the inspection.

When we add inspection via the calendar in Renthq, is there a way it can sync with google calendar?